Last Updated: 7/21/25
These Terms and Conditions govern your purchase and use of our products. By placing an order, you agree to these Terms. We aim to provide a seamless and customer-friendly experience, prioritizing your satisfaction with our INVIVE Colloidal Silver products.
Ordering and Payment
- Order Acceptance: Orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders due to stock limitations, errors, or suspected fraud, with prompt notification and full refund if applicable.
- Pricing: Prices are listed in USD and exclude shipping and applicable taxes, which will be calculated at checkout. We strive to maintain accurate pricing, but errors may occur. If a pricing error is identified, we will contact you to resolve it or cancel the order with a full refund.
- Payment Methods: We accept major credit/debit cards as listed at checkout. Payment is processed at the time of order placement.
Shipping and Delivery
- Shipping Policy: We ship to addresses within the United States and select international destinations. Shipping costs are provided at checkout.
- Delivery: We aim to process and ship orders within 1-3 business days. Delivery times may vary based on location and shipping method. If delays occur, we will notify you promptly.
- Lost or Damaged Shipments: If your order is lost or arrives damaged, please refer to our Return Policy page.
Customer-Friendly Return and Refund Policy
At INVIVE, your satisfaction is our priority. We offer a generous, hassle-free return policy to ensure you feel confident in your purchase. To learn more, please see our Return Policy page
Product Use and Safety
- Intended Use: INVIVE Silver is sold as a dietary supplement.
- Please follow the usage instructions provided on the product label or consult a healthcare professional before use.
- No Medical Claims: We do not claim that our products diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare provider for medical advice.
- Storage and Handling: Store products in a cool, dry place away from direct sunlight. Keep out of reach of children.
Customer Support
- Contact Us: Contact us for any questions, concerns, or assistance. Our team is available Monday through Friday, 9 AM to 5 PM CST, and we aim to respond within 24 hours.
- Feedback: We value your feedback to improve our products and services. Share your experience with us directly or through reviews on Invivesilver.com.
Privacy and Security
- Privacy Policy: Your personal information is protected under our Privacy Policy. We do not share your data with third parties except as necessary to process orders (e.g., payment processors, shipping carriers).
- Secure Transactions: All transactions are processed through secure, encrypted payment gateways to protect your financial information.
Limitation of Liability
- INVIVE Silver is not liable for any indirect, incidental, or consequential damages arising from the use of our products, except as required by law. Our liability is limited to the purchase price of the product.
- We strive to ensure product quality and safety but cannot guarantee results or suitability for every individual’s needs.
Changes to Terms
- We may update these Terms to reflect changes in our business practices or legal requirements. The updated Terms will be posted on Invivesilver.com with the “Last Updated” date. Continued use of our website or products after changes constitutes acceptance of the new Terms.
Governing Law
- These Terms are governed by the laws of the State of Tennessee, USA, without regard to conflict of law principles. Any disputes will be resolved in the courts of Tennessee.
